Returns Made Easy! – Returning a strap is not a problem! Choose from one of our quick and easy return options listed below.
Option #1 – Return your strap with a copy of your invoice and a note indicating the strap you would like in exchange. As soon as your return is received your replacement strap will be shipped out.
Option#2 - Return your strap with a copy of your invoice and a written request for a refund. Your refund will be processed as soon as your return is received. Please note refunds are issued Monday-Friday between the hours of 8am and 5pm EST. Please allow 2-3 days for the refund to post to your original payment method.
ALL RETURNS MUST BE SHIPPED TO THE FOLLOWING ADDRESS:
17 Gramercy Place
Thornwood NY, 10594
Please feel free to contact us with any additional questions at firstname.lastname@example.org or by phone at (914) 361-1722.
Conditions of Return Policy
-You can return an item at any time within 45 days of receipt. Please contact us if you wish to return an item outside of this time period, as special authorization will be required.