PANATIME.COM About Us / Return Policy

Mission Statement - Our mission is to become the quintessential high quality watch band provider by catering to the needs of the true watch afficionado. In addition to providing one of the most diverse quality product lines available, Panatime continually strives to understand its clients and their individual wants and needs.

Company Overview - Panatime was founded on the simple ideals of passion and quality. Our business caters to the needs of watch enthusiasts around the world by allowing them to select from one of the most diverse and complete inventories available. We pride ourselves on our ability to listen to our clients and procure the products that they desire most. In addition, we make every effort to stock “the next big things” that are hitting the market, as well as the “classics,” and some custom creations.

Return Policy

Returns Made Easy! – Returning a strap is not a problem! Choose from one of our quick and easy return options listed below.

Option #1 – Return your strap with a copy of your invoice and a note indicating the strap you would like in exchange. As soon as your return is received your replacement strap will be shipped out.

Option#2 - Return your strap with a copy of your invoice and a written request for a refund. Your refund will be processed as soon as your return is received. Please note refunds are issued Monday-Friday between the hours of 8am and 5pm EST. Please allow 2-3 days for the refund to post to your original payment method.

ALL RETURNS MUST BE SHIPPED TO THE FOLLOWING ADDRESS:

Panatime Corporation
273 Columbus Ave Suite #8
Tuckahoe NY, 10707

Please feel free to contact us with any additional questions at info@panatime.com or by phone at (914) 361-1722.

Conditions of Return Policy

-You can return an item at any time within 45 days of receipt. Please contact us if you wish to return an item outside of this time period, as special authorization will be required.

-All straps must be returned in NEW CONDITION.